Tuesday, May 21, 2019

FW: Grab a Spot in Our Fall Course Line-Up! 🍂 🍃

For those of you interested…

 

From: Online Network of Educators [mailto:registration@cvc.edu]
Sent: Tuesday, May 21, 2019 4:47 PM
To: Scott Vigallon <SVigallon@laspositascollege.edu>
Subject: Grab a Spot in Our Fall Course Line-Up! 
🍂 🍃

 

 

Free and low-cost professional development for online educators from CVC-OEI/@ONE.

Fall Courses now open!

 

The fall line-up of our popular online courses is now ready for you. With multiple sections of 12 courses and 10 start dates, there's something for everyone! 

 

 

 

 

Submit your proposal by August 20th

 

Don't forget you have until August 20th to submit your proposal for Can•Innovate, our free online Canvas conference on Friday, October 25th, 2019. So far 18 colleges have signed up to host on an on-campus viewing room. Don't miss out! Add your college to the list today.

 

 

California Community Colleges California Virtual Campus - Online Education Initiative. @ONE


Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.
 

Friday, May 17, 2019

Canvas merging training

Canvas instructors,

 

For those of you who plan to merge Fall 2019 Canvas sections into one course and might need a bit of help doing this, I am offering two drop-in training sessions. The first will take place Monday, May 20, from 10 am to noon in the TLC (Room 2410). The second will take place online via ConferZoom on Tuesday, May 21, from 2-4 p.m. Click here to access the ConferZoom session Tuesday.

 

Of course, you can bypass the training and simply follow the merging instructions on the Merging Sections in Canvas page.

 

Remember that the old way of requesting and merging sections via Class Web goes away beginning with Fall 2019 courses.

 

Scott

Friday, May 10, 2019

Summer Canvas students to be inputted May 14

​Canvas instructors:

 

For those of you teaching Summer classes with Canvas, this is a heads-up that Summer 2019 students will be inputted into their Canvas courses in the early morning hours of May 14. The first summer session begins May 28. If you don’t want students to access your courses until the start date of your classes, keep them unpublished.


If you haven't already requested your summer courses in Canvas, do so in Class Web.


You do NOT have to request fall courses for Canvas; they are automatically set up for you.

 

Scott

 


Thursday, May 2, 2019

Fall 2019 Canvas courses created

Canvas instructors,

 

Your Fall 2019 Canvas courses have been automatically created for you. If you do not see your course, it’s most likely because your name hasn’t gone through the official channels to become the instructor of record yet. At this early date, there are many of these. Once you become official, Banner will process you into the Canvas course.

 

Some notes:

 

1.     If you plan to merge courses or sections, you will do that in Canvas, not in Class Web. Please read Merging Sections in Canvas, and follow the instructions.

2.     When moving from one semester to another in Canvas, you can either copy a previous semester's course content or export the previous course and import it into the new course. You can do all of these by going to Settings in a course. While in Settings, DO NOT click the Copy this Course button on the right side; this tool creates a new course that your students will not be able to access.

    1. Learn how to copy a course.
    2. Learn how to export a course.
    3. Learn how to import a course.

3.     If you are teaching an online course, you have the option to use the Canvas model course template as a starting point. The course is based on the Academic Senate-approved OEI’s Course Design Rubric and provides organization and structure for your course. If you want to view the model course, let me know. If you already have access to it and want to use it, complete this form.

4.     The OEI’s Quest for Online Success tutorial is the student readiness tool used for DE courses at LPC. There is a Canvas version to which you can have students self-enroll. You can even have students complete assignments based on the tutorial. Learn more about Quest.

5.     Remember that everything in your course must be made accessible to students with disabilities. To learn how to do this, you can either come to a workshop, make an appointment, or complete the Canvas tutorial called Web Accessibility Course.

 

Scott

 

Tuesday, April 30, 2019

Fw: Update from Canvas: Some Canvas users were running into page errors when accessing Canvas on 4/28/2019

​FYI.


From: Canvas Support <support@instructure-contact.com>
Sent: Tuesday, April 30, 2019 5:52 PM
To: Scott Vigallon
Subject: Update from Canvas: Some Canvas users were running into page errors when accessing Canvas on 4/28/2019
 

Some Canvas users were running into page errors when accessing Canvas on 4/28/2019

OVERVIEW

Between 6:40 PM and 7:05 PM MDT on April 28 2019, some Canvas users experienced slow loading times or page errors. This was caused by a server that became unresponsive, and needed to be restarted.

 

DETAILS

At 6:40 PM MDT, users began seeing 504 page errors when trying to access courses, and pages within Canvas. This was caused by a job server that became unresponsive to requests. Job servers are responsible for processing server requests, including course migration files, imports and exports, and gradebook downloads. These requests had started to queue when the jobs server became unresponsive, resulting in the errors users were seeing. Our DevOps team was alerted to the issue by automated monitoring we have in place, and they quickly identified an unresponsive jobs server as the culprit. They restarted the job server at 6:53 PM.

After the job server finished restarting, we verified that the timeout errors were no longer occurring. The queued job requests still needed to be processed, and resumed after the server restart. This resulted in some additional slow page load times until the queued jobs had been processed. The incident was resolved and Canvas was functioning as normal, at 7:03 PM MDT.

 

MITIGATION

The root cause of the slow load times were due to the underlying database server being unresponsive. Such unresponsiveness isn’t something that can be foreseen, which is why we put measures in place to monitor and alert our team. Our goal is to resume server activity as soon as possible after such an event like this occurs.

CONCLUSION

We apologize for the inconvenience to you and your users. We understand any service interruptions while using Canvas directly impact your ability to serve your students and teachers. We appreciate the trust you have placed in us, and we will continue to apply the best technology and procedures to minimize future issues.

 
Copyright © 2019 Instructure, All rights reserved.
You are receiving this message because you're listed as a Canvas Admin for your institution and either you or your Customer Success Manager requested that you be added to this mailing list.

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Monday, April 29, 2019

Fw: Update from Canvas: Users unable to Access Canvas

FYI...in case you had any students experience this issue Sunday.

​Scott


From: Canvas Support <support@instructure-contact.com>
Sent: Sunday, April 28, 2019 7:19 PM
To: Scott Vigallon
Subject: Update from Canvas: Users unable to Access Canvas
 

Somes users unable to access Canvas

WHAT IS HAPPENING?

Some users were unable to access Canvas between the approximate time of 6:35 PM MDT to 7:20 PM.

WHAT ARE WE DOING ABOUT IT?

Our DevOps team was quick to investigate and found that there was a problem with one of the Job Services that caused multiple instances to become unresponsive.  Our DevOps team has since resolved the issue and the affected regions of Canvas has since returned to normal.

WHAT HAPPENS NEXT?

We appreciate your patience on this issue and will continue to update you with any necessary information. 

Copyright © 2019 Instructure, All rights reserved.
You are receiving this message because you're listed as a Canvas Admin for your institution and either you or your Account Manager requested that you be added to the Canvas Admin mailing list. 

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Friday, April 26, 2019

Canvas updates: course requests, Notebowl, New Gradebook

Canvas instructors,

 

Three updates to pass along:

 

1.       Thank you to those of who requested your summer courses. If you haven’t done so, please take care of it in Class Web. As a reminder, courses for fall will be automatically created for you. My intention was to do this May 1, but I have pushed it back to May 2 because I will be available in case of questions. I will be on jury duty for the next few weeks, but will be in the office 1-2 days a week.

Since courses will be automatically created, I posted instructions on how to merge sections since you will now be doing this in Canvas instead of in Class Web. If you merge, please read the entire page. If you don’t, nothing for you to do.

2.       The CVC-OEI, which funds several of the tools we use in Canvas, has announced that because of low usage, its contract with Notebowl will not be renewed after the current fiscal year. Therefore, it will be deactivated in Canvas on June 10. My apologies if you were planning to use it with your summer courses. If you were one of the few who used Notebowl, you can go back to using the Canvas Discussion Board and Announcements.

 

3.       If you are one who is still using the current Gradebook in Canvas and want to continue using it, you received a reprieve because Canvas announced that it will not be removed until January 2020. It had previously said that the current Gradebook would be replaced permanently by the New Gradebook this summer. It is recommended that you move to the New Gradebook, but if you don’t want to, you won’t have to until after the fall semester.

 

Scott