If you didn't already know, Canvas student and faculty support available from Canvas will be changing Jan. 1. Neither students nor faculty will have access to calling Canvas directly. Instead, both will have access to a new "self-service" support page by clicking Help in the global navigation menu. On the page, in addition to 24x7 live chat, there will be 24x7 email support. The self-service page also contains LPC's Knowledge Base that will give students and faculty answers to popular college- and district-specific questions.
None of the above affects the student support provided by the LPC Computer Center, nor does it affect faculty support provided by me and Wanda Butterly. Speaking of us, as of 5 p.m. (hopefully) Dec. 18, I will be gone for the subsequent two weeks, returning to work Jan. 4. Wanda will be available Dec. 21-23. Both of us will be unavailable during the holidays. Wanda will be off the week of Jan. 4 and will most likely return to part-time hours beginning Jan. 11.
Happy Holidays, 🎅
Scott
